Organizations can no longer afford to expect returns without inspection. The IT function and enlightened management must adopt methods and metrics for determining and reporting on both the effectiveness and productivity of all IT-related activities.
While Effectiveness is often a synonym for cost reduction, any reductions which are realized will be a side effect of the measurement, monitoring, and subsequent reaction to continuous improvement disciplines.
Enlightened Information Technology management teams have been adopting such programs as ITIL, CMM, ISO, and Six Sigma in efforts to institutionalize process, procedures, and methods. By adopting such approaches these teams are instilling discipline and order to the creative process of systems development.
The seasoned professionals at B. D. Shoger and Associates LLC can assess your current IT Function and provide practical recommendations on best practices, approaches that may work for you, and help to establish a plan for successful implementation. For more information, contact us today.